Shipping policy

Shipping Policy
Last Updated: August 2, 2026
At Troveo Store, we aim to deliver your order safely and efficiently.

Processing Time
Orders are usually processed within:
8–12 business days
Processing may take longer during:
•    Sales periods
•    Holidays
•    High demand periods

 

Delivery Times
Estimated delivery times are provided as guidance only.
Delivery times may be affected by:
•    Courier delays
•    Customs procedures
•    Weather conditions
•    Incorrect customer information

Tracking
Where available, tracking information will be provided after shipment.
Customers are responsible for providing accurate delivery information.

Lost or Delayed Packages
If your order is delayed, please contact us.
We will investigate with the shipping provider and assist where possible.

Customs and Duties
Customers are responsible for any customs charges where applicable.